Terms And Conditions

Rental Terms & Conditions

REQUIREMENTS FOR A MOTORCYCLE or SCOOTER RENTAL

You must be at least 25 years old
You must have a valid motorcycle class driver’s license
You must have insurance for the motorcycle from your auto/home or other policy. (check your coverage)
You must have a major credit card

WHAT IS INCLUDED IN THE RENTAL RATE

Unlimited miles (select models) and no hourly charges
Use of vehicle for a 24 hour period
Use of a full face helmet (based upon availability)

SECURITY DEPOSIT

A security deposit of $1000 will be taken at pick-up (Pre-Authorization Only). The security deposit must be processed via valid credit card at the time of filling out initial paperwork. You must have your credit card at the time of pickup or you cannot rent and the rental fees paid online will be forfeited. In the case of damage to the motorcycle or scooter this will be charged to cover damages or the deductible in the case of an insurance claim.

RETURN POLICY

A rental day is 24 hours. A fee of $25/hour may apply for vehicles returned late.  No refunds on early returns.

REFUND POLICY

If you cancel 30 days before your reservation is scheduled we will give you a full refund. If you cancel 29 days to 7 days before your reservation you will forfeit 50% of your rental.  If you cancel 6 days to 2 days before your reservation you will forfeit 75% of your rental and if you cancel within 48 hours of your scheduled reservation you will forfeit the entire amount of your rental, unless specified under that of the Reservation Cancellation Protection guidelines (see below).
No refunds on early returns.
No refunds due to weather.

BOOKING TERMS

Reservation must be paid in full to guarantee rate and rental date.
Mandatory daily insurance via our provider must be paid in full prior to arrival to guarantee rate and rental date..
Reservations are non-refundable except as noted in our refund policy.
Discount rates are subject to blackout dates and availability.
All rental models and rates vary by location and season.

HELMETS (INCLUDED IN DAILY RENTAL RATE)

Helmets are provided with all motorcycle rentals and all tours. Clients are encouraged to bring their own helmets for comfort, style and safety. In addition, helmets may be purchased in our shop. While not required in Ohio, helmets are required by law in some states when riding through. Rental helmets are DOT certified helmets.

FUEL

Fuel costs are client’s responsibility. Piston Society claims no responsibility for motorcycle fuel consumption and mileage. You must return it with a full tank (a Shell gas station is around the corner on Liberty street). You may prepay for fuel refill. If prepaid fuel is not purchased and vehicle needs refueling upon return, a $35 charge will be added.

CUSTOMER ORIENTATION

Every client will receive orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients’ maintenance responsibilities, local and state laws.

ADDITIONAL DRIVERS

1 additional driver is permitted for a $20 per day charge. The minimum age for an additional driver is 25 and a valid motorcycle license is required.

MAINTENANCE RESPONSIBILITY

The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

MOTORCYCLE SUBSTITUTION

Piston Society reserves the right to substitute the motorcycle confirmed to any rental client. Should Piston Society not be able to provide confirmed motorcycle a similar or better model will be provided to the client. If no other motorcycle is available a refund will be issued. This constitutes the maximum liability of Piston Society.

RESTRICTIONS

Road Restriction: Rental street motorcycles are not allowed on gravel roads, beaches, logging or other non-public roads. Mexico Restriction: Clients cannot enter Mexico!  Canada is okay.

PAYMENT METHODS

Piston Society Rentals accepts the following methods of payment: Cash, Travelers Cheques, VISA, Master Card, AMEX and Discover card. Travelers Cheques are not accepted for the mandatory security deposit, only credit cards or cash.

RALLIES AND RALLY SURCHARGES

All rentals during event/rally dates are subject to a $45 per day surcharge and may require a minimum two days rental period.

PARKING TICKETS

The renter is responsible for all tickets, towing or other traffic fines imposed during the duration of your rental period. If we are notified of fees and tickets after your rental period (that were incurred during your rental period) you will be responsible for the amounts and promise to pay such amounts immediately.

Insurance and Protection Plans

RESERVATION CANCELLATION PROTECTION (RCP)

By purchasing Reservation Cancellation Protection (RCP) as an extra item during your online reservation, you’re entitled to cancel your reservation and receive a refund (minus RCP) for the following cases: 1. Sudden severe medical condition suffered by customer that prevents travel (certified medical doctor’s notice is required). 2. Pregnancy of customer (Doctor’s notice is required). 3. Death of customer, or immediate family member of customer (Spouse, Child, Brother,Sister, or Parent)(documentation required). 4. Unexpected draft or deployment of customer to armed forces (verification required). Your claim must be received by Piston Society 72 hours before the scheduled pickup time.  Service provided by Allianz Global.

INSURANCE POLICIES AND SURCHARGES

State mandatory liability insurance is included in your rental at $15 daily. You are not insured for Damage or Theft and you must provide insurance for the rental bike by your own auto or home insurance coverage. Please carefully check with the insurance provider to ensure a rental motorcycle is covered. Because motorcycle rentals are considered an exotic rental most credit cards and insurance do not transfer the same way as they do with normal car rentals. PLEASE always check your credit company or insurance company for coverage BEFORE renting.

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SUPPLEMENTAL LIABILITY INSURANCE – $300K

Insurance protects renter against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. It is recommended that you purchase Supplemental Liability Insurance (SLI). SLI is additional liability insurance over the state statutory limit. SLI provides you with up to $300,000 total excess liability insurance for damage to other persons and $10,000 total excess liability for damage to other property.  SLI coverage is available for motorcycle rentals only; scooter rentals are not eligible.

SLI is available for an additional $6.95 per day from our insurance carrier at the time of reservation.

Personal Accident / Personal Effects Insurance (PAI/PEI Coverage):

Accidental Death provides 24 hour accident protection to the primary renter and their immediate family traveling for a death while traveling during the entire period of the Rental Agreement. Passengers are protected only while in, boarding or alighting from designated vehicle.

Personal Effects Coverage provides limited coverage for your personal belongings from loss or damage caused by theft, damage, or accident to your rental motorcycle. Personal Effect Coverage provides reimbursement for the actual cash value of the items subject to certain maximum, deductibles, limitations and exclusions. PAI / PEI coverage is available for an additional $5.95 per day from our insurance carrier at the time of reservation.